NYC 911 operator salary: what the notice publishes
New York City Police Department / DCAS · Exam No. 6329 · facts last checked August 15, 2026
Notice of Examination 6329 states one salary figure and no ladder: a current minimum of $51,790 per annum, subject to change. That is less than the patrol titles publish, and more than most people expect for a role with no patrol duty.
What follows is that figure in context, and an honest account of what the notice leaves out.
The figure, and what sits around it
The current minimum salary is $51,790 per year. The notice states that the rate is subject to change, and unlike the Correction Officer notice it publishes no increment schedule, no maximum and no longevity steps.
That silence is worth stating plainly rather than filling. Progression for this title is set by the collective bargaining agreement rather than by the exam notice, and any figure you see quoted for a ceiling did not come from this document.
How it compares with the other exams here
On entry it sits third of six: below Police Officer at $55,942 and Correction Officer at $56,838, above Traffic Enforcement Agent at $48,719, and well above School Safety Agent at $40,480. A New York State Court Officer-Trainee starts at $58,100.
The comparison that matters, though, is not the number alone. This is the only title tracked here with no patrol component, the widest set of qualifying routes, and no physical fitness test — and it still starts above two uniformed titles.
The roster is part of the compensation question
The notice states that technicians work various tours around the clock, including Saturdays, Sundays and holidays, and may be required on occasion to work overtime tours depending on the needs of the Department.
A 911 centre does not close, so the shift pattern is not a detail to be discovered later. Anyone weighing this title against a fixed-hours role should price the rotation before the salary.
What the notice does not publish
No maximum, no increment schedule, no shift differential, no overtime rate. Those are contract matters and the notice is silent on all of them.
This page will not invent them. Where a figure is not in the notice, the honest answer is that it is not published, and the place to ask is the department rather than a prep site.
“Subject to change” is not boilerplate
Every DCAS notice attaches that phrase to its salary, and it is easy to read past. There is a recent illustration that it means something: the Correction Officer notice for Exam 6303 was amended on 29 April 2026 purely to revise pay, raising the minimum from $54,652 to $56,838, the maximum from $105,146 to $109,352, and each of four longevity increments.
Two things follow for anyone reading a salary figure on any of these exams. The number is accurate as of the notice you are reading and not necessarily as of today, and an amendment that changes pay does not reopen the filing period or require an application to be resubmitted — the Correction Officer amendment said so in as many words.
So the figure on this page is $51,790 because that is what Notice 6329 states as amended on 24 June 2026. If you are reading this well after that date, the notice remains the place to check rather than any summary of it, including this one.
What the salary buys entry to
Comparing pay across these titles without comparing what it costs to reach them understates this one. Police Officer pays more on entry but requires 24 college credits or two years of military service and sets an age ceiling of 35 at the first date of the filing period. Correction Officer pays more still but asks for 39 college credits or six months of qualifying experience.
This title asks for a diploma plus one year of clerical work, or one year of public-contact work obtaining information from people, or 30 credits, or two years of military duty — and sets no comparable age limit. For a candidate whose route in is experience rather than education, the effective gap between $51,790 here and $55,942 on patrol is smaller than the figures suggest, because one of them is reachable now.
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Questions candidates ask
How much does a NYC 911 operator make?
Notice of Examination 6329 states a current minimum salary of $51,790 per year, and adds that the rate is subject to change.
What is the top salary for a Police Communications Technician?
The notice does not publish one. Unlike the Correction Officer and Police Officer notices, it gives a minimum and no ladder — progression is set by the collective bargaining agreement rather than by the exam notice.
Does a 911 operator earn more than a School Safety Agent?
On entry, considerably: $51,790 against $40,480. It also starts above Traffic Enforcement Agent's $48,719.
Do 911 operators get shift differentials?
The notice does not publish one. It states that technicians work various tours around the clock including weekends and holidays, with occasional overtime, but the pay treatment of those tours is a contract matter.
Is there overtime?
The notice says technicians may be required on occasion to work overtime tours depending on the needs of the Department. It does not publish the rate.
Where these facts come from
Every figure on this page comes from the documents below, each with the date we last opened it. Where a notice is the authority, it wins over anything written here.
- DCAS Notice of Examination — Police Communications Technician, Exam No. 6329, amended 24 June 2026 (PDF)
Document dated June 24, 2026. Checked August 15, 2026.
- DCAS — Take an Exam (official filing schedule)
Checked August 2, 2026.
- New York Civil Service Law § 61 — selection from an eligible list
Checked August 2, 2026.
Keep reading
The full 911 Technician exam guide
Dates, the 7 ability areas, eligibility, scoring and pay in one place.
NYC 911 Operator Requirements: Four Ways to Qualify
Exam 6329 offers four routes: one year of clerical work, one year dealing with the public, 30 college credits, or two years of military service.
NYC 911 Operator Test: Format and the 7 Abilities
Exam 6329 tests seven ability areas — the Police Officer nine minus spatial orientation and visualization.
What Does a NYC 911 Operator Do?
Taking 911 calls, obtaining what a response needs, dispatching by radio, and handling Text to 911 pictures, video and audio — as the notice for exam 6329 describes it, including the round-the-clock roster..
911 Operator vs Police Officer: Which NYPD Exam to Take
Both are NYPD titles with overlapping exams, but one patrols and one does not.