What a Special Officer (NYC H+H) does
NYC Health + Hospitals / Department of Citywide Administrative Services · Exam No. 6328 · facts last checked August 9, 2026
Special Officers (NYC H+H) perform security, safety, loss prevention and order-maintenance work under supervision. They patrol designated areas of public buildings, other facilities and surrounding areas to maintain order, preserve the peace, and safeguard life and property against fire, vandalism and theft.
What separates the job from building security elsewhere is where it happens. The people an officer deals with are patients, people waiting for news of patients, and clinical staff who need to get past — which changes what a good decision looks like at almost every point in the duty list.
Screening, access and information
The notice names a duty that appears on no other Special Officer notice: officers may operate and monitor the Weapons Detection System to identify weapons and other prohibited items, and follow established protocols where appropriate. That is the entrance-screening role, and it is the same duty the $5,000 training supplement attaches to.
Access control is otherwise both physical and electronic. Officers monitor and control access by means of electronic security measures such as security video technology and access control technology, may operate hydraulic access devices, and may make clock rounds as required. They maintain records of persons entering or leaving the building outside regular hours of employment — note the qualifier, which ties the logging duty to after-hours movement specifically.
A large share of the work is public-facing rather than adversarial: officers give routine information to visitors and clients and direct them to the proper individuals and offices. They also keep the bulletin board in their area current, and distribute and maintain accountability for designated equipment or property.
Order, ejection and arrest
The escalation is written in order: discourage and eject loiterers and disorderly persons and, when appropriate, arrest and issue summonses to law violators on premises. Discouragement first, ejection second, arrest qualified by "when appropriate" rather than offered as the default.
Where an arrest is made the duties that follow are administrative and judicial. Officers transport, escort or arrange for the transport of persons in custody to police precincts and have arrests recorded in the appropriate police records; prepare and transmit all necessary documents relating to arrests; and testify in court on arrests.
Doing that inside a hospital adds a constraint the notice does not spell out but the setting imposes: the person being dealt with may also be a patient, and the ward they came from is still expecting them. It is the clearest example of why this title is not simply building security with a different address.
Assistance and reporting
As required, officers provide assistance to the sick, injured, and mentally and physically disabled, call for ambulances or medical attention when necessary, and complete and forward the associated forms. This is the duty the CPR/BLS and Basic First Aid certification requirements attach to, and the reason those certifications are continuing conditions of employment rather than entry hurdles.
Officers report security instances and unusual occurrences by telephone or radio and make subsequent written reports — two separate obligations rather than alternatives — and monitor and report unusual events from security systems as required.
Recording runs through everything. Officers record daily actions in a memo book and make written entries into location log books, and the two are distinct records serving different readers. Problem sensitivity, one of the six examined abilities, is illustrated in the notice by exactly this part of the job: preserving the peace, or assisting the sick, injured, or mentally and physically disabled.
Tours, conditions and equipment
Officers may be required to work various shifts including nights, Saturdays, Sundays and holidays, and to work rotating tours, change tours, or work overtime when ordered, as permitted by the collective bargaining agreement. A hospital does not close, and the roster follows from that.
The physical activities and environmental conditions the notice lists are those of any uniformed post: working outdoors in all kinds of weather; walking or standing in an assigned area during a tour; driving or sitting in a patrol car while remaining alert; running after a fleeing suspect; climbing stairs; possibly assisting in carrying an injured adult; gripping persons to prevent escape; restraining a suspect with handcuffs; engaging in hand-to-hand struggles to subdue a suspect resisting arrest; being physically active for prolonged periods.
Two of the listed conditions describe the examined abilities in physical form — understanding verbal communication over a radio with background noise, and reading and writing under low light conditions. Officers carry or wear heavy equipment including a bullet-resistant vest, may detect odours such as smoke or gas leaks, may control vehicular traffic on the grounds, and may operate a motor vehicle. Officers also attend, complete and maintain training requirements as per State and NYC Health + Hospitals mandates.
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Questions candidates ask
Can a Special Officer at NYC H+H make arrests?
Yes. The notice states that officers arrest and issue summonses to law violators on premises when appropriate, and the title is designated a peace officer position under CPL § 2.10(40).
What is the Weapons Detection System duty?
The notice says officers may operate and monitor the Weapons Detection System to identify weapons and other prohibited items and follow established protocols where appropriate. Training to operate the scanning systems carries an additional $5,000 a year.
Do Special Officers at H+H go to court?
Yes. Testifying in court on arrests is in the duty list, along with preparing and transmitting all necessary documents relating to arrests.
Do they provide medical help?
As required, they assist the sick, injured, and mentally and physically disabled, call for ambulances or medical attention when necessary, and complete and forward forms. CPR/BLS and Basic First Aid certification are required and must be maintained.
Do they work nights and weekends?
They may be required to. The notice provides for various shifts including nights, Saturdays, Sundays and holidays, plus rotating tours, tour changes and ordered overtime as permitted by the collective bargaining agreement.
How much writing does the job involve?
A substantial amount: daily actions in a memo book, written entries in location log books, written reports following telephone or radio reports of unusual occurrences, and arrest documentation.
Where these facts come from
Every figure on this page comes from the documents below, each with the date we last opened it. Where a notice is the authority, it wins over anything written here.
- DCAS Notice of Examination — Special Officer (NYC H+H), Exam No. 6328, amended 25 February 2026 (PDF)
Document dated February 25, 2026. Checked August 9, 2026.
- DCAS — Take an Exam (official filing schedule)
Checked August 2, 2026.
- New York Civil Service Law § 61 — selection from an eligible list
Checked August 2, 2026.
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